Checked before it is arranged.
You should know who is doing the work. We assess local firms and professionals first, then arrange the service and follow up while the work is under way.
How you are protected
Before anything is arranged, we give you their details and credentials to check. You confirm the service and fees before deciding whether to engage them.
The scope of the service and its fees are set out before you engage anyone.
We stay involved while the work is under way, helping with communication and coordination.
If there is a question or a dispute while the work is under way, contact us and we will help sort it out.
How local firms and professionals are assessed
Everyone on our list goes through these four steps.
We check registration details, professional qualifications or registration where the industry requires them, and the identity of the person responsible.
We discuss their services, fees, communication languages and experience.
We invite clients they have served to share feedback, counted after our review.
We score each firm and professional based on our assessment and how cases are handled, updates the score as work continues, and uses it to decide whether to keep arranging work with them.
Know who will handle the work.
Each service says whether it is handled by our specialists or by a local firm or professional. You see who they are before anything is arranged.
You can always reach us.
From first contact to completion, we are your one point of contact.
Credential checks · professional verification · client recommendations · ZDelp score
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